If a client is using QuickBooks Online Simple Start or Essentials, what limitation do they face?

When a client uses QuickBooks Online Simple Start or Essentials, one key limitation they face is the inability to create purchase orders. Purchase orders are essential for businesses that need to manage inventory or procurement processes effectively. In these versions of QuickBooks Online, the features are tailored towards simplicity, which makes them less suitable for companies that require robust purchasing capabilities.

QuickBooks Online Simple Start is aimed at very small businesses, allowing them to manage income and expenses with basic invoicing features. Essentials adds more functionality, including bill management and time tracking, but still does not include the capability to create purchase orders. This limitation often necessitates the need for businesses to upgrade to a more advanced plan, like QuickBooks Online Plus, if they require purchase order functionality as part of their operations.

The other limitations mentioned in the other options do not apply to these versions in the same way. For example, clients can manage multiple accounts, track customer payments, and generate financial reports with the Essentials version, but the ability to create purchase orders specifically is restricted.