If a customer payment is marked as reconciled, what must you do to remove it from the report?

When a customer payment is marked as reconciled, it indicates that the payment has already been matched to the corresponding transaction on a bank statement or accounting record. To remove it from the reconciliation report, marking the transaction as unreconciled is the necessary action. This adjustment effectively reverses the reconciliation status, allowing the payment to reappear in the reports that display unreconciled transactions. By marking the payment as unreconciled, it can be reviewed, adjusted, or corrected as needed before being reconciled again.

It's important to note that simply deleting the customer’s record would not address the status of the payment nor facilitate proper accounting practices. Correcting the amount paid may be necessary in some situations, but it does not directly change the reconciliation status of the payment. Leaving it as is would retain the reconciled status and not resolve the issue for reporting purposes. Therefore, marking the transaction as unreconciled is the only action that directly allows the payment to be adjusted within the context of reconciliation reporting.