What action should you take if you find a duplicate transaction in the bank feed?

When you encounter a duplicate transaction in the bank feed, the appropriate action to take is to exclude the transaction. Excluding a duplicate prevents it from being entered into your accounting records, which keeps your financial data accurate and avoids the risk of overstating income or expenses. This is a critical step in maintaining clean financial records, as duplicates can arise from various reasons, such as errors in importing transactions or simultaneous entries from the bank and manual input.

Excluding the transaction effectively tells your accounting software not to include it in financial reports, which preserves the integrity of your balances and financial statements. It's a straightforward solution that directly addresses the issue at hand without complicating your records with unnecessary merges or additional reports to the bank or customer support.