What is a correct statement about inactive clients in QuickBooks Online Accountant?

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The statement that inactive clients remain visible but are marked as inactive in QuickBooks Online Accountant is correct. When a client is marked as inactive, their records do not get deleted. Instead, QuickBooks changes their status, allowing accountants and users to still see their information for reference. This is important for maintaining historical data and ensuring that accountants can reference all clients, active or inactive, without losing any details that may be needed for future analysis or to fulfill historical reporting requirements.

This approach aids in keeping the system organized while providing a means to manage client information effectively. While inactive clients are removed from the primary view, they can be accessed easily through filters or dedicated views, thereby serving as a safeguard against data loss.

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