Which types of customer statements can QuickBooks Online generate?

QuickBooks Online is designed to generate customer statements that give a comprehensive overview of a customer's account activity. Among the options, the choice that specifies statements showing a balance forward and all activity between two specified dates is correct. This functionality allows businesses to provide their customers with a clear summary of their past balance, any transactions that occurred within the specified time frame, and the total amount due.

This type of statement is particularly useful for providing a snapshot of the customer's financial interactions with the business during a defined period, ensuring transparency and aiding in account reconciliation. The inclusion of both the balance forward and all activities helps customers understand their financial standing and the transactions that have led to the current balance, making it an essential tool for effective financial communication.

In contrast, the other options are too limited in scope. For instance, statements focusing solely on total payments, sales transactions, or credit usage do not provide the comprehensive view necessary for thorough account management. These narrower statements fail to encapsulate the complete financial picture that a business may need to convey to its customers, which is why the option that includes all activities and balances is the most complete and useful.